Module 5

Simplifying Club Operational Handover in the Digital World

Digital Tools

Getting started

What will I learn?
This module highlights how utilising digital platforms can support efficient handover of club documents, policies, and procedures and streamline volunteer coordination.

How long will it take?
This module will take approximately 10 minutes to complete.

Who should complete this module?
This module is designed for club leaders responsible for managing club organisational documents and operational knowledge.

Section 1

Basic digital structures to simplify your club’s digital footprint

Club Email Account

Establish a generic club email address to be monitored by a club leader

Role based email accounts

Establish role-based email addresses for key seasonal volunteer roles

  • President
  • Secretary
  • Treasurer
Club Website

Establish a club website to share, manage and store public facing club information:

  • Club policies, codes of conduct, and procedures
  • Merchandise sales
  • Calendar of events
  • Club volunteer organisational chart
  • Contact details of current committee members and key seasonal volunteers

Section 2

Digital Document Storage

There are a variety of free or low-cost digital storage platforms that clubs can adopt.

Cost is generally dependent on digital storage size.

Some user-friendly platforms include, but are not limited to:

  • Google Drive
  • Drop Box
  • Microsoft Teams

A digital document storage platform can be used to store internal club documents, such as:

  • Policies and procedures
  • Club governing documents such as the constitution and by-laws
  • Membership register
  • Volunteer register
  • Club volunteer role descriptions

Section 3

Handover of club digital access

Handover is an important aspect of club succession planning

Handover checklist items to consider:

  • Provide incoming volunteers with access to role specific volunteer email accounts
  • Provide incoming volunteers with access to club digital document storage
  • Update contact details of volunteers on club website
  • Update club volunteer organisational chart
  • Update club financial signatories for purposes of online banking
  • Notify the club members of the change in personnel

1 / 4

Why is digital handover important for club succession planning?

2

Correct! It ensures continuity of access and knowledge.

Incorrect. The correct answer is: It ensures continuity of access and knowledge.

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What is the main benefit of role-based email accounts (e.g. President, Secretary, Treasurer)?

3

Correct! They simplify volunteer transitions and handover.

Incorrect. The correct answer is: They simplify volunteer transitions and handover.

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Why is establishing a generic club email account recommended?

2

Correct! To ensure continuity and consistent communication.

Incorrect. The correct answer is: To ensure continuity and consistent communication.

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Congratulations

You have finished the Simplifying Club Operational Handover in the Digital World Module.

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